Author

Samba Omar Sowe

January 1, 2025

7 mins read

New Year's Message from the CEO

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Dear Valued Clients and Customers,

As we welcome the New Year, I want to take this opportunity to express my deepest gratitude for your continued trust and support. Your loyalty and partnership have been instrumental in our success over the past year, and for that, we are not only grateful but truly thankful.

This past year has been filled with remarkable achievements and significant milestones, all made possible by your unwavering confidence in our services. Your feedback, collaboration, and patronage have driven us to innovate and improve continually, ensuring that we meet and exceed your expectations.

Reflecting on Our Progress:

• ATM Migration to PowerCARD Switch: We successfully migrated our ATM network to the PowerCARD switch, enhancing transaction efficiency and reliability.
• Mobile Switch for Total Wallet Interoperability: Our mobile switch went live, enabling seamless interoperability across all digital wallets.
• Introduction of Merchant APP: We launched a new Merchant APP, providing businesses with a powerful tool to manage transactions and customer interactions.
• White Label Mobile Wallet: We introduced a white label mobile wallet for interested partners, offering a customizable solution to meet diverse needs.

As we look forward to the New Year, we are excited about the opportunities and challenges that lie ahead. We remain committed to providing you with the highest quality of service and to fostering a relationship built on trust, reliability, and mutual growth. Your success is our success, and we are dedicated to supporting you every step of the way.

Upcoming Events and Initiatives:

• Digital Banking Operations and Fintech Programme Training: We will be offering comprehensive training programs to enhance your digital banking and fintech capabilities.
• Merchant Issuing and Acquiring Capabilities: We are introducing new merchant issuing and acquiring capabilities to expand your business opportunities.
• E-Commerce Platform: We will be launching an e-commerce platform to support your online business needs and drive digital commerce.

I invite you to join us in embracing the New Year with optimism and enthusiasm. Together, we will continue to achieve great things and build a brighter future. We are eager to explore new possibilities, enhance our offerings, and strengthen our partnership with you.

We value your feedback and suggestions as they are crucial to our continuous improvement. Please share your thoughts and ideas with us so we can better serve you in the coming year. Your input will help us tailor our services to meet your needs and expectations.

Thank you once again for your invaluable support. We wish you and your families a happy, healthy, and prosperous New Year.

Warm regards,